Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 5 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Do you make custom shirts?

We sure do! We love making custom items. Please just message us OR email us at magnoliaanndesigns@gmail.com. If you have any pictures for inspiration send those as well. We can make shirts for women, men and children. Let us make your t-shirt dreams come true!

Care instructions

We make each of these shirts with a professional grade heat press machine and commercial heat transfer vinyl. To ensure the longevity of your item and to keep the design vibrant, wash the shirt inside out and hang or line dry. If the design gets wrinkled, place the item inside out and press on the back of the design. Do not put an iron directly on the design. This can damage and potentially melt the design.

What size should I order?

On every listing there is a size chart in the photos. We do our best to let you know if an item runs small or not. If in doubt about what size to get we always suggest going bigger. But if you still have questions, please reach out to us.

When will I receive my item?

It takes time to make your item. Our current turnaround time can vary from week to week. For current turn around times please visit the main page of our shop https://www.etsy.com/shop/magnoliaann. Under announcements is where you will see the current turnaround times.

When you place an order, every order receives a receipt from Etsy. On your receipt, you will have a SHIP BY DATE. That is the date in which your item will be shipped by. That is NOT the date in which you will receive your item. Shipping time for first class mail is 2-5 business days, Priority Mail is 1-3 business days. If you need it faster then please message us and we will try to accommodate your needs. A rush fee may be charged for orders needing to go out under 48 hours.

Wholesale availability

Yes we do offer wholesale. You can either shop us in the Etsy Wholesale Marketplace OR send us an message.

Can I return my item?

We accept returns and exchanges as long as they are in new condition within 14 days of purchase. Custom orders are NOT refundable. Buyers are responsible for return shipping costs. Please contact us if you would like to exchange or return an item.

How often do you have new designs?

We try our best to make new designs weekly. We love posting our designs on social media. To stay up to date, follow us on social media.

Give us a "LIKE" on Facebook https://www.facebook.com/MagnoliaAnnsShop and also follow us on Instagram @shopmagnoliaann.

Legal imprint